Effective Date: 24 September 2026
Welcome to SASwift, an online retail store operated by Swift Solutions Pty Ltd.
These Terms & Conditions (“Terms”) govern your access to and use of the SASwift website, saswift.co.za, and the purchase of products through our online store.
By accessing, browsing or purchasing from our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the website.
These Terms should be read together with our Privacy Policy and Returns & Refund Policy.
Business Name: Swift Solutions Pty Ltd
Trading Name: SASwift
Physical Address:
3 Korund Avenue
Rand Hart
Alberton
1449
South Africa
Email: info@saswift.co.za
Website: saswift.co.za
You may use the SASwift website for lawful purposes only.
You agree not to:
Use the website for fraudulent or unlawful purposes;
Attempt to gain unauthorised access to our website, systems or accounts;
Interfere with the operation or security of the website;
Introduce malicious software, viruses or other harmful material;
Copy, reproduce or commercially exploit website content without permission;
Provide false, misleading or fraudulent information when placing an order; or
Use the website in a manner that could damage SASwift, its customers or service providers.
SASwift reserves the right to restrict or terminate access to the website where reasonably necessary to protect the website, our business, customers or other users.
We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions and other information displayed on the website are accurate and up to date.
However:
Product colours may vary depending on your device or screen settings;
Product packaging may change from time to time;
Manufacturers may modify product specifications or packaging;
Images may sometimes be used for illustrative purposes;
Measurements and specifications may have reasonable manufacturing variations; and
Product availability may change without notice.
Where there is a material difference between the product information displayed online and the product supplied, customers may contact us for assistance.
All products displayed on SASwift are subject to availability.
Adding a product to your shopping cart does not necessarily guarantee that the product will remain available until checkout or payment is completed.
If an ordered product becomes unavailable after an order has been placed, we will contact the customer and, where appropriate, provide an available alternative or process a refund in accordance with applicable law and our Returns & Refund Policy.
All prices displayed on the SASwift website are stated in South African Rand (ZAR) unless otherwise indicated.
We reserve the right to change product prices at any time. A price change will not affect an order that has already been accepted and paid for, except where correction of an obvious pricing error is required.
We take reasonable steps to ensure that prices displayed on the website are correct.
If an obvious pricing or listing error occurs, we reserve the right to contact the customer before processing the order.
When you place an order through SASwift, you are making an offer to purchase the selected products.
After receiving your order, we may send an order acknowledgement or confirmation.
An order may be subject to verification of:
Product availability;
Payment;
Customer information;
Delivery information; and
Other information reasonably necessary to process the transaction.
SASwift reserves the right to decline or cancel an order where there are reasonable grounds to do so, including suspected fraud, payment problems, product unavailability or an obvious pricing or listing error.
Where an order is cancelled after payment has been received, any refund due will be processed in accordance with applicable law and our refund procedures.
SASwift currently accepts payments through selected third-party payment service providers, including:
PayFast
Yoco
Payment transactions may be subject to the terms, conditions and security procedures of the applicable payment provider.
An order will generally only be processed once the required payment has been successfully authorised or confirmed.
SASwift does not request that customers send complete bank-card details by email, WhatsApp or other informal communication.
We use third-party courier and delivery service providers to deliver products to customers.
Delivery times provided on the website or during the ordering process are estimates unless expressly stated otherwise.
Delivery may be affected by:
Courier delays;
Weather;
Public holidays;
Remote delivery locations;
Incorrect or incomplete delivery information;
Unforeseen logistical circumstances;
Events outside our reasonable control; or
Other circumstances affecting the delivery network.
Customers are responsible for providing a complete and correct delivery address and appropriate contact information.
Where a delivery cannot be completed because incorrect or incomplete information was provided by the customer, additional delivery charges may apply where reasonably incurred.
Customers should inspect their parcel and products as soon as reasonably possible after delivery.
If a parcel appears visibly damaged, customers should, where practical, document the condition of the packaging and contact SASwift as soon as possible.
If a product is damaged, defective, incorrect or otherwise does not comply with the order, please contact us at:
We will assess the matter and provide an appropriate remedy where required by applicable law.
Returns, refunds and exchanges are governed by our Returns & Refund Policy, which forms part of these Terms & Conditions.
Nothing in our Returns & Refund Policy or these Terms is intended to remove or restrict any rights that a consumer may have under applicable South African consumer-protection legislation.
Where a consumer has a statutory right to a remedy, SASwift will provide the applicable remedy in accordance with the law.
Customers should contact info@saswift.co.za regarding return or refund enquiries.
SASwift recognises the rights afforded to consumers under applicable South African legislation, including the Consumer Protection Act 68 of 2008 (CPA) where applicable.
Nothing in these Terms is intended to:
Exclude rights that cannot lawfully be excluded;
Limit statutory consumer protections;
Waive a legal remedy available to a consumer; or
Avoid any legal obligation applicable to SASwift.
Where these Terms conflict with a mandatory provision of applicable law, the mandatory legal provision will prevail to the extent of the conflict.
From time to time, SASwift may offer promotions, discounts, vouchers or special offers.
Promotions may be subject to additional terms, including:
A specified promotional period;
Product availability;
Maximum quantities;
Minimum purchase requirements;
Exclusions;
Voucher restrictions; or
Other conditions communicated with the promotion.
Promotional terms will apply in addition to these Terms.
Where SASwift provides discount codes or promotional vouchers:
They may only be used in accordance with the conditions communicated with the promotion;
They may have expiry dates;
They may not be exchanged for cash unless required by law;
They may not be reproduced, sold or transferred without permission; and
SASwift may refuse a voucher where there is evidence of misuse or fraudulent activity.
Unless otherwise stated, the content appearing on the SASwift website, including:
Logos;
Branding;
Product descriptions;
Text;
Graphics;
Photographs;
Page designs;
Website layouts; and
Other original materials
is owned by or licensed to Swift Solutions Pty Ltd and is protected by applicable intellectual-property laws.
You may view and use website content for your personal, non-commercial shopping purposes.
You may not reproduce, modify, distribute, publish or commercially exploit SASwift’s original website content without prior written permission.
SASwift uses third-party service providers to support certain aspects of our business, including payment processing and delivery.
Third-party providers may have their own terms and conditions and privacy policies.
SASwift is not responsible for terms, policies or services that are controlled independently by third-party providers.
We aim to keep the SASwift website available and functioning properly.
However, the website may occasionally be unavailable because of:
Maintenance;
Technical problems;
Hosting interruptions;
Security issues;
Software updates;
Network failures; or
Circumstances outside our reasonable control.
We do not guarantee that the website will always be available, uninterrupted or completely error-free.
Customers must not attempt to compromise the security or operation of the SASwift website.
This includes attempting to:
Gain unauthorised access;
Introduce malicious code;
Interfere with website servers;
Circumvent security controls;
Access another customer’s information; or
Perform activities that could disrupt the website or its users.
Suspected security vulnerabilities or abuse should be reported to:
Where the SASwift website permits customers to create an account, customers are responsible for maintaining the confidentiality of their login credentials.
Customers should:
Keep passwords confidential;
Use appropriate security practices;
Notify SASwift if they suspect unauthorised access; and
Ensure that information supplied to SASwift is accurate.
SASwift will not knowingly ask customers to disclose their account password by email.
The collection and processing of personal information through the SASwift website is governed by our Privacy Policy.
Our Privacy Policy explains:
What personal information we collect;
How we use personal information;
When information may be shared;
How we protect personal information; and
Your rights concerning your personal information.
To the extent permitted by applicable law, SASwift will not be responsible for losses arising from circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
Nothing in these Terms limits a consumer’s statutory rights or remedies under applicable South African consumer-protection legislation.
SASwift will not be responsible for delays or failures caused by circumstances that are reasonably beyond our control.
These may include:
Natural disasters;
Severe weather;
Fires;
Floods;
Strikes;
Civil disturbances;
Transport disruptions;
Power failures;
Internet or telecommunications failures;
Cybersecurity incidents affecting third-party infrastructure;
Government restrictions;
Epidemics or pandemics; or
Other unforeseen events outside our reasonable control.
Where reasonably possible, we will communicate material delays or disruptions affecting an order.
SASwift takes reasonable steps to identify and prevent fraudulent transactions.
We may cancel or place an order on hold where there are reasonable grounds to suspect:
Fraudulent payment activity;
Unauthorised use of a payment method;
False customer information;
Abuse of promotional offers;
Suspicious ordering patterns; or
Other unlawful activity.
Where appropriate, we may cooperate with payment providers, courier companies, law-enforcement authorities or other relevant parties.
The SASwift website may contain links to external websites.
These links may be provided for convenience or additional information.
SASwift does not control third-party websites and is not responsible for their content, availability, security or privacy practices.
SASwift may update these Terms & Conditions from time to time.
Changes may be made to reflect:
Changes to our products or services;
Changes to our business;
Changes to website functionality;
Changes to payment or delivery arrangements; or
Changes in applicable laws or regulations.
The latest version will be published on this page with the applicable effective date.
These Terms & Conditions are governed by the laws of the Republic of South Africa.
Any dispute concerning these Terms will be dealt with in accordance with applicable South African law and, where applicable, the rights and procedures available to consumers under South African consumer-protection legislation.
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be interpreted or modified to the extent necessary to make it lawful where possible.
The remaining provisions will continue to apply to the extent permitted by law.
These Terms, together with the SASwift Privacy Policy, Returns & Refund Policy and any applicable promotional or product-specific terms, constitute the terms governing your use of the SASwift website and your purchases from us, subject to applicable law.
If you have questions about these Terms & Conditions, your order, payment, delivery or any other matter relating to SASwift, please contact us:
Swift Solutions Pty Ltd
Trading as SASwift
3 Korund Avenue
Rand Hart
Alberton
1449
South Africa
Email: info@saswift.co.za
Last updated: 24 September 2026
Send all your complaints to info@saswift.co.za
